Operate DWH systems and Assure Services availability , performance, backups, resiliency to meet the service target levels and optimization to provide effective solutions and services to support DWH business areas. Including remedial and preventative maintenance & diagnostic functions for IT DWH .
- Bachelor degree of Computer Science or it’s relevant.
- Minimum 1-year experience with relevant IT operations work.
- Must be creative to implement enhancements in a cost-effective matter.
- Good thinking and awareness with decision making skills.
- Good organizational skills plus the ability to motivate people across the organization to provides solutions
- Good individual with the ability to communicate and negotiate at all level.
- Good knowledge of banking systems.
- Sound leadership, critical thinking, and project management skills.
- Basic knowledge of business management and organization.
- Problem solving Skills.
- Good command of English language.
- Operate the overall DWH Operations activities.
- Investigate and resolve IT DWH Operations problems and open incidents reported by business parties.
- Apply the quality check control steps on the DWH daily processes.
- Applying the backups procedures according to backup policy.
- Updating the DWH Operations procedures and SOP’s.
- Test DWH software systems or applications for software enhancements or new produ
- Map data between source systems, data warehouses, and data marts.
- Monitor and optimize DWH stages; including sourcing, loading, transformation, and extractio
- Operate comprehensive data warehouse systems to balance optimization of data access with batch loading and resource utilization factors, according to customer requirements.
- Provide regular status reports to DWH business parties on a regular basic.
- Maintain high quality of all deliverable and provide efficient guidance to the team member.
- Ensure that all activities within the DWH Operations process are being performed at the highest possible level of quality and that it meets its associated Service Level targets.
- Make a daily call with the concerned business parties to check the satisfaction level.
- Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
- Follow the day-to-day operations related to own jobs in the department to ensure continuity of work.
|Job Category||Operation Officer|